Category: AI News

17
Apr

How Emerging Technologies Are Transforming Logistics

The evolution of customer experience in logistics At that time, they announced FedEx Surround, the first FedEx customer-facing offering built using Azure, which FedEx made available in December 2020. FedEx Surround uses AI, machine learning and analytics to proactively monitor the risks (like weather disruptions and traffic delays) to packages along a delivery route. Today, […]

By: editor|AI News|0 comments
08
Apr

Importance of Customer Service Logistics Business

Customer Service in Logistics: Importance, Challenges, Strategies Or better yet, if she had SMS customer support, she could send you a text regarding the update, similar to the example below. Transparency helps your business establish trust with customers and leads. The more they know about your business, the more comfortable they’ll be when working with […]

By: editor|AI News|0 comments